Cozy Campers Iceland review

Cozy Campers builds its Iceland rental range around fitted-out vans, from compact two-person campers to raised Highlander 4×4s.

Profile reviewed and updated on

Background

Company overview

Cozy Campers is an Icelandic rental business operating as Cozy Campers ehf. It buys vans from vehicle manufacturers and converts them for camping, bringing the vehicle fit-out and rental service into the same business. Founder Birkir Már Benediktsson's background in carpentry and automotive mechanics underpins that approach.

The company operates from Kópavogur, in the Reykjavík area. Its range combines Standard two-wheel-drive campers, Premium Highlander 4×4s and older Budget vehicles. Those lines describe the vehicles themselves; insurance and service packages are separate choices.

Our verdict

Editorial review

Cozy's strongest feature is a focused range with useful choices inside it. Transmission, seating capacity and vehicle line create meaningful alternatives for a small travelling party, while the camper conversions give the offer a clear identity. The decision is less about moving through progressively larger motorhomes than choosing the version of a compact camping setup that fits the trip.

The more demanding part of the rental is choosing the right combination of vehicle, protection and collection arrangements. The base is away from the airport, the Budget line has a materially stricter breakdown-compensation policy, and included collision cover leaves substantial financial exposure. A well-matched camper can work well here, but the lowest rental figure alone gives an incomplete picture of the commitment.

Good points

  • A 4×4 choice across two vehicle-age tiers.Highlander I, II and III each have a Budget counterpart, so choosing 4×4 does not automatically mean choosing the newer Premium vehicle line. Two- and three-person layouts are available on both sides of that choice.
  • A choice of refundable booking terms.For direct bookings, the Refundable option permits a full refund until the scheduled pickup time. It offers a clear way to retain cancellation flexibility when choosing the rate.
  • Positive accounts of the staff and handover experience.Across the 41 Trustpilot reviews examined, customers repeatedly praised the staff alongside the camper's comfort and equipment. That is an encouraging service signal, although the sample also contains reports of faults and difficulty obtaining help after hours.

Things to consider

  • Included protection can leave a large bill.In the direct Cozy 1 Manual offer examined for a November rental, CDW carried a €37,000 deductible plus €400 processing per covered incident. The separate €3,000 security deposit did not cap that liability. Protection choice therefore deserves as much attention as the rental price.
  • Budget rentals have a stricter response to lost travel time.Under Cozy's stated policy, Budget renters receive no refund for rental time lost to a supplier-fault workshop visit or the vehicle being out of service. Standard and Premium vehicle lines have a different compensation rule. This distinction belongs to the vehicle line, rather than the insurance tier.
  • Highlander equipment does not remove damage exclusions.Raised chassis and air intakes do not make river or undercarriage damage insured. Those exclusions remain with Premium Protection, so a 4×4 booking still needs to fit the permitted roads and the renter's tolerance for uncovered damage.

Our assessment

Ratings

Editorial score

7.2/10

Our rating

Fleet is the strongest dimension; terms have the greatest downward effect on the overall result.

Fleet choice and traveller fitWeight: 25%

8/10
8/10

Clarity of fleet categories and specificationsWeight: 20%

7.2/10
7.2/10

Depot network and trip flexibilityWeight: 20%

7/10
7/10

Rental terms and cost transparencyWeight: 20%

6/10
6/10

Support and handoverWeight: 15%

7.5/10
7.5/10
How our ratings work

Editorial score

Our editorial score is a weighted assessment of five areas: vehicle choice and traveller fit, clarity of fleet categories and specifications, depot network and trip flexibility, clarity of rental terms and costs, and support and handover. We review the company’s published fleet and locations and the rental conditions that apply to the brand.

Vehicle categories

Cozy Campers Iceland fleet

Cozy 1 Manual

Standard / 2WD

Seats
2
Sleeps
2
Toilet
No
Shower
No
Transmission
Manual

Cozy 1 Automatic

Standard / 2WD

Seats
2
Sleeps
2
Toilet
No
Shower
No
Transmission
Automatic

Cozy 2 Automatic

Standard / 2WD

Seats
2
Sleeps
2
Toilet
No
Shower
No
Transmission
Automatic

Cozy 3 Manual

Standard / 2WD

Seats
3
Sleeps
3
Toilet
No
Shower
No
Transmission
Manual

Cozy 3 Automatic

Standard / 2WD

Seats
3
Sleeps
3
Toilet
No
Shower
No
Transmission
Automatic

Highlander I

Premium / 4×4

Seats
2
Sleeps
2
Toilet
No
Shower
No
Transmission
Automatic

Highlander II

Premium / 4×4

Seats
2
Sleeps
2
Toilet
No
Shower
No
Transmission
Automatic

Highlander III

Premium / 4×4

Seats
3
Sleeps
3
Toilet
No
Shower
No
Transmission
Automatic

Cozy 1 Manual Budget

Budget / 2WD

Seats
2
Sleeps
2
Toilet
No
Shower
No
Transmission
Manual

Cozy 1 Automatic Budget

Budget / 2WD

Seats
2
Sleeps
2
Toilet
No
Shower
No
Transmission
Automatic

Highlander I Budget

Budget / 4×4

Seats
2
Sleeps
2
Toilet
No
Shower
No
Transmission
Automatic

Highlander II Budget

Budget / 4×4

Seats
2
Sleeps
2
Toilet
No
Shower
No
Transmission
Automatic

Highlander III Budget

Budget / 4×4

Seats
3
Sleeps
3
Toilet
No
Shower
No
Transmission
Automatic

This is a small-camper range organised around two- and three-person layouts, with both 2WD and 4×4 options. The important divisions are the vehicle line, the number travelling and the roads the rental permits.

Standard and Budget Cozy models

The Standard Cozy models use Renault Trafic vans or similar vehicles. Cozy 1 offers manual and automatic versions, while Cozy 2 is automatic. Both sleep two; Cozy 3 increases travel and sleeping capacity to three and comes with either transmission. In the Standard Trafic specifications, the bed grows from 193 × 130 cm in Cozy 1 and Cozy 2 to 193 × 160 cm in Cozy 3.

Budget Cozy 1 is a different proposition from Standard Cozy 1: its reference vehicle is a VW Caddy rather than a Trafic. The Budget description is “3+ years”, without a fixed maximum age. For two people with little luggage, the smaller format may be enough; the stated baggage allowance is two 10 kg soft or carry-on bags.

Highlanders

All six Highlander categories are automatic 4×4s. I and II accommodate two people; III accommodates three. Premium categories use VW Transporter or Ford Transit reference vehicles, while Budget Highlanders use VW Transporters or similar vans. An individual VW feature should not be assumed to come with a Ford allocation.

The Premium Highlanders add an opening sky roof, raised chassis and air intake, larger tyres, a tyre inflator and a full-size spare. Budget Highlanders also have an opening panoramic roof and suspension modifications, but the newer line's full accessory list does not automatically carry across. The roof opening provides local standing access rather than a permanently high interior.

Living space and power

The sofa converts into the bed. In the newer Standard and Premium specifications, a 21-litre fridge, auxiliary battery, USB-A sockets and a 115 W solar panel support the camping setup. The panel's output rating is not a promise of electrical independence in every season. A 230 V inverter is an optional extra.

None of these categories has an onboard toilet or shower. For three occupants, the larger bed and third travel seat make Cozy 3 or Highlander III the relevant starting point; the two-person categories cannot be treated as three-person rentals.

Locations

Cozy Campers Iceland pickup locations

Open each country to see its pickup locations.

Iceland 1
  • Kópavogur Kársnesbraut 106, 200 Kópavogur, Iceland

Before booking

Practical facts

TopicWhat to know
Rental price exampleA direct Cozy 1 Manual quote for 7–21 November 2026, from noon to noon, totalled €1,872 for 14 days. That comprised €2,380 before €690 in applied discounts, plus €182 road tax. It included CDW, the free Flybus arrival option and no paid extras. This is an indicative quote for that configuration, not a price or availability promise for another booking.
Driver requirementsMain and additional drivers must be at least 20 and have held a driving licence for at least 12 months under the direct rental terms.
Minimum rental and advance bookingThe minimum hire is three full days, or 72 hours. Direct online reservations must be made at least 48 hours before pickup.
Booking paymentDirect bookings offer a 50% advance or full payment. The balance can be handled through Manage Booking or check-in, and the booking name must match the cardholder. A booking advance is separate from the vehicle security deposit.
Payment cardsDebit and prepaid cards are normally not accepted. The terms allow a discretionary exception with Premium insurance; purchasing it does not guarantee card acceptance.
CancellationDirect bookings made on or after 27 November 2024 have Refundable and Non-Refundable choices. Refundable bookings permit a full refund until scheduled pickup; Non-Refundable bookings do not. Cancellation must be sent by email.
Changes and early returnManage Booking changes are available until 48 hours before hire. Late collection and early return do not earn a refund; an extension needs agreement and availability.
Security depositThe daytime CDW configuration in the direct offer examined required €3,000 as refundable vehicle security, subject to the post-rental assessment. This is money tied up at pickup, not an additional rental fee or the maximum damage liability.
Collision protectionCDW was included in the example offer, with a €37,000 deductible and €400 processing per covered incident. SCDW is listed at €37 per day, with 430,000 ISK deductible plus €400 processing per covered incident. Premium Protection is listed at €39 per day and takes on the SCDW deductible, associated exchange differences and processing fees for covered events. Exclusions remain applicable.
Damage exclusionsRiver and undercarriage damage are excluded even with Premium Protection. Prohibited-road and off-road driving are also excluded; theft protection does not cover personal belongings.
Damage assessmentApplicable deductible can be collected before a third-party assessment and adjusted or refunded afterwards. Separate incidents can produce separate charges.
Highlander road accessA 4×4 may use suitable open summer F-roads only where Cozy permits it. Closed roads and specifically excluded routes remain prohibited, and Krossá crossing is forbidden. Obtain confirmation of the intended route rather than treating the vehicle's equipment as permission.
Airport arrivalVehicles are collected in Kópavogur, not at Keflavík Airport. The free direct-booking arrival option combines Flybus to BSI in Reykjavík with an eligible local Cozy transfer. A direct airport or Keflavík-hotel transfer is listed at €60 per eligible trip outside an inclusive bundle.
Online check-in and self-serviceFor direct bookings, online check-in opens seven days before rental and closes 48 hours before it starts. Eligible direct bookings with completed check-in can use keybox collection or return outside staffed hours. There is no company transfer or staffed handover during that service.
Transport choicesSelect or change direct-booking transport arrangements at least 48 hours before rental.
Return journeyThe camper returns to Kópavogur. The ordinary free return shuttle goes to Reykjavík/BSI; some paid bundles add private airport transport within service hours. Cozy recommends returning the vehicle about four hours before a flight.
AssistanceCozy's own support operates from 09:00 to 18:00. Urgent calls outside those hours go to an external assistance provider, which takes an initial 15,000 ISK payment before any further applicable costs. Optional Roadside Assistance is listed at €25 per day for specified incidents; eligible external costs may require payment first and reimbursement later.
Supplier-fault workshop timeStandard and Premium vehicle lines give no rental refund for up to three hours of billed workshop work; the stated compensation then follows one rental day per 24-hour out-of-service period. Budget vehicles have no rental-time refund for workshop visits or out-of-service time under the stated policy.
Included equipment and extrasBedding, cooking and dining gear, and one gas bottle are included. Optional extras include an additional driver at €6 per day, a chair at €10 per item, a table at €20 per rental and a 12 V–230 V inverter at €20 per rental.
Service bundlesSilver is listed at €18 per day for direct airport arrival transport, an extra driver, Toll Pass and a Wi-Fi tablet. Gold costs €29 per day and adds Roadside Assistance; Platinum costs €47 per day and adds private airport return within service hours. These are service bundles, not collision-protection tiers. Toll Pass excludes parking, fines and the road tax.
Child seatsA child-seat extra is advertised for ages 2–10 at €3 per day. Suitability still depends on the child's size, the seat and its fit in the allocated camper.
Fuel and cleaningReturn the diesel tank at the level received. Missing fuel attracts a €50 handling charge plus the diesel. Ordinary cleaning is included; exceptional interior cleaning costs €100, and smoking inside attracts €250.

Quick answers

Cozy Campers Iceland FAQ

Is there a Cozy Campers depot at Keflavík Airport?

No. Collection and vehicle return take place at the Kópavogur office. Airport transport is a separate part of the journey: the free direct-booking arrival option uses Flybus followed by a local transfer, while a direct transfer is a paid option unless included in a service bundle.

Can I take a Highlander on any Icelandic F-road?

No. Highlanders are eligible only for suitable open summer routes that Cozy permits, and specific exclusions still apply. Krossá crossing is forbidden. Neither 4×4 capability nor Premium Protection makes river or undercarriage damage covered.

What is the difference between a Premium Highlander and Premium Protection?

A Premium Highlander is a vehicle category. Premium Protection is a separately selected damage-protection product. Booking the newer vehicle line does not by itself select that protection, and the Silver, Gold and Platinum service bundles are separate again.

Does a Cozy camper have a bathroom?

No onboard toilet or shower is fitted in the 13-category range. The campers provide sleeping and cooking facilities, so a rental needs to work with bathroom facilities outside the vehicle.

Which Cozy campers take three people?

Cozy 3 Manual and Automatic, Highlander III and Highlander III Budget each have three travel seats and sleeping capacity for three. A two-person Cozy 1, Cozy 2 or Highlander I/II is not an alternative for three occupants. Child-restraint suitability requires a separate check for the child and allocated vehicle.

Can I collect a Cozy camper after the office closes?

Eligible bookings made directly with Cozy can use a keybox after completing online check-in, which closes 48 hours before rental starts. The after-hours service has no staffed handover or company transfer, so transport to the base must fit that arrangement.

Is Cozy's €3,000 CDW deposit the most I could lose?

No. In the daytime direct CDW offer examined, €3,000 was the security deposit, while covered damage carried a €37,000 deductible plus €400 processing per incident. Those are different obligations, and excluded damage does not become covered because a deposit has been paid.

Can I cancel a direct Cozy booking just before collection?

The Refundable option for direct bookings made on or after 27 November 2024 permits a full refund until scheduled pickup, with cancellation by email. The Non-Refundable option does not. The selected rate matters; this policy is not a promise about bookings made through another channel.

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