Zumo 1
Avan Ovation M5 motorhome
- Seats
- 4
- Sleeps
- 4
- Toilet
- Yes
- Shower
- Yes
- Transmission
- Automatic
Hire your motorhome in Australia from AUD 53/day
Zu Motorhomes review
A Melbourne-area motorhome company built around owner-led handovers and platform-managed bookings.
Profile reviewed and updated on
Background
Company overview
Zu Motorhomes arranges motorhome rentals in the Melbourne area, with collection in Braeside. Its website introduces the vehicle and hire process, while bookings are completed through Camplify. The rental agreement is between the owner and the hirer; Camplify provides the platform and payment services.
The company's Camplify account dates from October 2020. Its current offer centres on Zumo 1, an Avan motorhome with space for four people to travel and sleep. Handover is arranged with the owner, who explains the vehicle before departure.
Our verdict
Editorial review
The appeal lies in the combination of a comfortably equipped motorhome and direct contact at handover. There is little choice of vehicle format within the current offer, but Zumo 1 brings together four belted seats, onboard washing facilities and a kitchen. The result is a focused proposition for travellers who already want a full-size motorhome.
The offer makes most sense once the vehicle and dates are settled. Its attraction is personal preparation around a specific motorhome; flexibility across vehicle types is not its main draw.
Good points
- A bathroom with a separate shower.Zumo 1 has an onboard toilet and a separate indoor shower, making the bathroom a useful part of the living space rather than an occasional outdoor facility.
- Helpful contact around the hire.In the ten Camplify owner reviews from December 2025 to April 2026, several travellers describe clear communication or helpful assistance. These accounts cover the owner's service and should not be read as a reliability record for Zumo 1 alone.
Things to consider
- Packing still needs attention.Linen is excluded and the supplied gas bottles are empty unless a fuel arrangement is made. Bedding and cooking fuel therefore need planning even though the motorhome comes with kitchen equipment.
- Late cancellation offers little flexibility.Cancelling less than 20 days before the start of a Zumo 1 rental gives the hirer no credit or refund under its Strict policy. This makes firm travel dates particularly important.
Vehicle categories
Zu Motorhomes fleet
The current range centres on a single four-berth motorhome with an onboard bathroom and a substantial kitchen. Zumo 1 is advertised as a 2023 Avan Ovation M5, measuring 7.01 m long and 3.03 m high, with a Fiat 2.3T diesel engine. Its four seatbelts and four sleeping places are separate capacities; child-seat anchors are not included in the listed equipment.
Inside, the kitchen has a fridge/freezer, gas oven and microwave, along with cutlery, plates and basic pantry supplies. A TV, heating, air conditioning, solar panels and an awning round out the offer. The selectable-view camera system includes side views triggered by the indicators, adding visibility around a vehicle of this length.
Power arrangements affect how that equipment can be used. The microwave and air conditioner need a mains connection: solar panels and the onboard battery do not run them. A powered campsite is therefore useful when those appliances are part of the plan. A camping table and chairs can be requested as extras rather than assumed to come with the vehicle.
Locations
Zu Motorhomes pickup locations
Open each country to see its pickup locations.
Australia
-
Owner-arranged pickup Braeside
Before booking
Practical facts
| Topic | What to know |
|---|---|
| Base hire and service fee | Zumo 1 has an advertised starting hire price of AUD 266.75 per day, plus a compulsory AUD 125 service fee per booking. A separate compulsory Camplify booking fee also applies. These are components of the price, not an all-inclusive quote for particular dates. |
| Payment schedule | For a Camplify booking starting more than 30 days ahead, 25% of the booking price is payable in advance and the balance is due 30 days before departure. Bookings within 30 days require full payment. The advance is part of the rental price, not a security bond. |
| Minimum hire | Zumo 1 has a three-day minimum rental. |
| Driver requirements | The minimum age is 25, with an appropriate full, unrestricted licence. Drivers must be recorded in the pre-hire checklist. A licence not in English requires an accredited translation or an International Driving Permit. |
| Distance allowance | Zumo 1 includes 200 km per hire day. |
| Collection and return | Agree the handover time and location with the owner. The hire includes a physical induction and pre-hire and return checklists through the booking platform. |
| Linen | Bring your own linen. |
| Gas | Gas bottles are supplied empty, with prepayment or a full-bottle replacement arrangement possible. |
| Road access | Zumo 1 does not permit off-road use. The applicable platform rules require sealed roads, with narrow exceptions for maintained access of less than 10 km to recognised campgrounds and statutory roadworks. These exceptions do not amount to permission for an off-road trip. |
| Pets | Ordinary pets are not permitted in Zumo 1. Assistance animals are treated separately under the applicable platform rules. |
| Damage protection | Camplify's basic Risk Taker Accident Excess Reduction package is mandatory; Happy Camper is an optional upgrade. Accident Excess Reduction is not an insurance policy. It reduces eligible damage responsibility subject to its conditions, with an excess applying per incident. The basic package excludes tyres, windscreens, awnings and annexes; personal belongings are outside the arrangement. |
| Cancellation | Zumo 1 uses Camplify's Strict policy. More than 45 days before departure, the policy provides full platform credit, with a cash refund available on request. From 20 to 45 days before departure, the booking fee plus 10% of the total booking value is charged and the balance becomes credit. Less than 20 days before departure, no hirer credit or refund is provided. Cancellation must be completed through the platform. |
| Cash-refund fee | An eligible change-of-mind cash refund carries an administration fee of AUD 25 per booking. This fee does not apply to platform credit. |
| Tanks and cleaning | Empty the toilet and wastewater tanks before return. An uncleared tank attracts AUD 99 per applicable tank, including GST. Returning the motorhome in an unreasonably unclean condition can incur a separate charge of up to AUD 199, including GST. |
| Fuel return | Return the motorhome with a full fuel tank. |
| Road charges | Pay the tolls incurred during the hire. Camplify may charge an administration fee of AUD 50 when recovering an unpaid charge, ticket or fine; this is not an automatic fee on every toll. |
| Help during the trip | Zu Motorhomes advertises 24/7 support and nationwide roadside assistance. For an equipment problem, contact the owner first; an unresolved issue can be escalated to Camplify. |
| Extending the hire | Request an extension through Camplify. It depends on availability and the owner's approval. |
Quick answers
Zu Motorhomes FAQ
Where do I collect Zumo 1?
Collection is in Braeside, in the Melbourne area of Victoria. Arrange the precise handover point and time with the owner.
Does Zumo 1 have four travel seats as well as four sleeping places?
Yes. It has four seatbelts and four internal berths. Child-seat anchors are not included in the advertised equipment, so the four-person capacity should not be taken as confirmation that a particular child restraint can be fitted.
Can I use Zumo 1's air conditioning without plugging in?
No. Its air conditioner and microwave require mains power. The solar panels and battery do not supply those appliances, so plan for a mains connection if you want to use them.
Are bedding and gas included with Zumo 1?
Linen is excluded, and the supplied gas bottles are empty. Bring your own linen and arrange gas fuel separately, either through the available prepayment arrangement or a full-bottle replacement.
What is included in Zumo 1's advertised starting price?
The AUD 266.75 per day figure is base hire. A compulsory AUD 125 service fee applies per booking. A separate compulsory Camplify booking fee also applies, and the basic Accident Excess Reduction package is mandatory. The starting figure is therefore not the final total for a trip.
What happens if I cancel Zumo 1 shortly before departure?
Under its Strict cancellation policy, cancelling less than 20 days before the start leaves the hirer without a refund or platform credit. Between 20 and 45 days, the booking fee and 10% of the total booking value are charged, with the remainder issued as credit.
Can I secure a Zu Motorhomes rental by phone or email?
No. A call or email is an enquiry; the booking must be completed through Camplify to secure the rental.
Rental company guide
Compare motorhome rental companies
Explore other rental companies and their vehicle ranges before choosing your next hire.